1. Payment Methods
IPLease accepts Bitcoin, PayPal and payments via Visa , MasterCard and AMEX through 2CheckOut and WorldPay. USD is the currency that we currently accept.
2. General terms, including automatic renewal terms
We calculate and bill fees and charges based on your billing cycle. You will pay us the applicable fees and charges for use of the Service/Products (private proxies) as described on the IPLease.io website using one of the payment methods we support. All amounts payable by you under this Agreement will be paid to us without setoff or counterclaim, and without any deduction or withholding. We may increase or add new fees and charges for any existing Services you are using by giving you at least 30 days’ prior notice.
You agree to pay any and all prices and fees due for Services/Products (private proxies) purchased or obtained at this IPLease.io website at the time you order the Services. All prices and fees are non-refundable unless otherwise expressly noted in the Refund Policy section, even if your Services are suspended, cancelled or terminated prior to the end of the Services term. IPLease expressly reserves the right to change or modify its prices and fees at any time, and such changes or modifications shall be posted online at IPLease.io website and effective immediately without need for further notice to you. If you have purchased or obtained Services for a period of months or years, changes or modifications in prices and fees shall be effective when the Services in question come up for renewal as further described below.
Except as prohibited in any product-specific agreement, you may pay for Services by utilizing any of the following “Payment Methods”:
- (a) by using Bitcoin.
- (b) by providing a valid credit/debit card through WorldPay or 2Checkout.
- (c) by using PayPal (as defined below).
- (d) by using in-store credit balances, if applicable.
You acknowledge and agree that where refunds are issued to your Payment Method, IPLease issuance of a refund receipt is only confirmation that IPLease has submitted your refund to the Payment Method charged at the time of the original sale, and that IPLease has absolutely no control over when the refund will be applied towards your Payment Method’s available balance. You further acknowledge and agree that the payment provider and/or individual issuing bank associated with your Payment Method establish and regulate the time frames for posting your refund, and that such refund posting time frames may range from five (5) business days to a full billing cycle, or longer.
In the event a refund is issued to your Payment Method and the payment provider, payment processor or individual issuing bank associated with your Payment Method imposes any limitations on refunds, including but not limited to, limitations as to the timing of the refund or the number of refunds allowed, then IPLease, in its sole and absolute discretion, reserves the right to issue the refund in the form of an in-store credit. IPLEASE also has the right, but not the obligation, to offer an in-store credit for customers seeking refunds, even if there are no limitations on refunds imposed by the Payment Method. For the avoidance of doubt, any and all refunds processed via the issuance of in-store credits are solely within IPLease's discretion and are not available at customer request.
IN ORDER TO ENSURE THAT YOU DO NOT EXPERIENCE AN INTERRUPTION OR LOSS OF SERVICES, ALL SERVICES ARE OFFERED ON AUTOMATIC RENEWAL. AUTOMATIC RENEWAL AUTOMATICALLY RENEWS THE APPLICABLE SERVICE UPON EXPIRATION OF THE THEN CURENT TERM FOR A RENEWAL PERIOD EQUAL IN TIME TO THE MOST RECENT SERVICE PERIOD. FOR EXAMPLE, IF YOUR LAST SERVICE PERIOD IS FOR ONE YEAR, YOUR RENEWAL PERIOD WILL TYPICALLY BE FOR ONE YEAR. HOWEVER, IN THE EVENT RENEWAL WITH THE PAYMENT METHOD ON FILE FAILS, IPLEASE MAY ATTEMPT TO RENEW THE APPLICABLE SERVICE FOR A PERIOD LESS THAN THE ORIGINAL SUBSCRIPTION PERIOD TO THE EXTENT NECESSARY FOR THE TRANSACTION TO SUCCEED.
UNLESS YOU DISABLE THE AUTOMATIC RENEWAL OPTION, IPLEASE WILL AUTOMATICALLY RENEW THE APPLICABLE SERVICE WHEN IT COMES UP FOR RENEWAL AND WILL TAKE PAYMENT FROM THE PAYMENT METHOD YOU HAVE ON FILE WITH IPLEASE. IF YOU DO NOT WISH FOR ANY SERVICE TO AUTOMATICALLY RENEW, YOU MAY ELECT TO CANCEL RENEWAL, IN WHICH CASE, YOUR SERVICES WILL TERMINATE UPON EXPIRATION OF THE THEN CURRENT TERM, UNLESS YOU MANUALLY RENEW YOUR SERVICES PRIOR TO THAT DATE.
IF WE ARE UNABLE TO SUCCESSFULLY CHARGE YOUR EXISTING PAYMENT METHOD, YOUR CREDIT CARD PROVIDER (OR YOUR BANK) MAY NOTIFY US OF UPDATES TO YOUR CREDIT CARD NUMBER AND/OR EXPIRATION DATE, OR THEY MAY AUTOMATICALLY CHARGE YOUR NEW CREDIT CARD ON OUR BEHALF WITHOUT NOTIFICATION TO US. IN ACCORDANCE WITH RECURRING BILLING PROGRAM REQUIREMENTS, IN THE EVENT THAT WE ARE NOTIFIED OF AN UPDATE TO YOUR CREDIT CARD NUMBER AND/OR EXPIRATION DATE, IPLEASE WILL AUTOMATICALLY UPDATE YOUR PAYMENT PROFILE ON YOUR BEHALF. IPLEASE MAKES NO GUARANTEES THAT WE WILL REQUEST OR RECEIVE UPDATED CREDIT CARD INFORMATION. YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR SOLE RESPONSIBILITY TO MODIFY AND MAINTAIN YOUR ACCOUNT SETTINGS, INCLUDING BUT NOT LIMITED TO (I) CANCELLING PRODUCTS AND (II) ENSURING YOUR ASSOCIATED PAYMENT METHOD(S) ARE CURRENT AND VALID. FURTHER, YOU ACKNOWLEDGE AND AGREE THAT YOUR FAILURE TO DO SO, MAY RESULT IN THE INTERRUPTION OR LOSS OF SERVICES, AND IPLEASE SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY REGARDING THE SAME.
If for any reason IPLease is unable to charge your Payment Method for the full amount owed for the Services/Products (private proxies) provided, or if IPLease receives notification of a chargeback, reversal, payment dispute, or is charged a penalty for any fee it previously charged to your Payment Method, YOU agree that IPLease may pursue all available lawful remedies in order to obtain payment, including but not limited to, immediate cancellation without notice to you, of any Services registered or renewed on your behalf. IPLease also reserves the right to charge you reasonable “administrative fees” or “processing fees” for (I) tasks IPLease may perform outside the normal scope of its Services, (II) additional time and/or costs IPLease may incur in providing its Services, and/or (III) your noncompliance with this Agreement (as determined by IPLease in its sole and absolute discretion). Typical administrative or processing fee scenarios include, but are not limited to (I) customer service issues that require additional personal time or attention; (II) recouping any and all costs and fees, including the cost of Services, incurred by IPLease as the results of chargebacks or other payment disputes brought by you, your bank or Payment Method processor. These administrative fees or processing fees will be billed to the Payment Method you have on file with IPLease.
3. Pay by PayPal
By using IPLease’s pay by PayPal payment option (“PayPal”), you can purchase Services/Products using PayPal from website www.iplease.io. In connection therewith, you agree to allow PayPal to debit the full amount of your purchase from your PayPal account (“PayPal Account”) or from credit card(s), bank account(s), or other allowed payment method(s) linked to your PayPal Account (“PayPal Funding Source”).
It is your responsibility to keep your PayPal Account and PayPal Funding Source current and funded, and your PayPal Account backed by a valid credit card. You acknowledge and agree that (I) PayPal reserves the right to decline a transaction for any reason (including, but not limited to, payments that fail to go through as a result of your PayPal Account or PayPal Funding Source no longer existing or not holding available/sufficient funds) and (II) in such event, neither PayPal nor IPLease shall be liable to you or any third party regarding the same. If for any reason PayPal is unable to withdraw the full amount owed for your purchase, you agree that PayPal and IPLease may pursue all available lawful remedies in order to obtain payment. You agree that if the transaction is returned unpaid, you will pay a service charge of $25.00 or the maximum amount allowed by law, which may be debited from your PayPal Account or PayPal Funding Source.
4. In-Store Credit Balances
In the event that your Account contains an in-store credit balance, you may apply any available credit balance to any future purchase in your Account. In the event that your Account contains an in-store credit balance, you hereby authorize IPLease to apply any available credit balance to any outstanding administrative fees, chargebacks or other fees related to your Account. In the event that your default Payment Method fails for an automated billing in connection with the processing of any Service renewals, IPLease may utilize any available in-store credit balance if there are enough funds to cover the entire transaction. Regardless of the amount of in-store credit available in your account, IPLease is not responsible for the loss of products resulting from an inability to collect funds from your default Payment Methods or the in-store credit.
You can verify your available in-store credit balance at any time by logging into your MPP account and access the “Notifications” area.
You acknowledge that in-store credit balances are non-transferrable, non-refundable and may only be used in the Account in which they were acquired. Complimentary in-store credits will expire two years after issuance. In the event that IPLease terminates your Account, you acknowledge and agree that any remaining available in-store credit balance will be forfeited.
You also acknowledge that funds available in your in-store credit balance will be held by IPLease and will not accrue or pay interest for your behalf. To the extent any interest may accrue, you understand and agree that IPLease shall be entitled to receive and keep any such amounts to cover costs associated with supporting the in-store credit balance functionality.
5. Service Renewal
All services are set to automatically renew on their renewal date after the initial term to prevent any disruption in the service. The next renewal date is located on every invoice as well as the services. Renewal invoices are generated and automaticly emailed 7 days prior to the renewal date unless other arrangements have been made or a cancellation request has been submitted from our member area. Accounts that have packages of proxies with invoices which are more than 1 day overdue will be suspended automaticly unless prior arrangements have been made. If a suspended package of proxies is to be reactivated all of the overdue invoices will need to be paid to make it current before the suspension is lifted. Accounts that have packages of proxies with invoices that are over with 10 days overdue, are considered abandoned and will be subject to automatic termination.
6. Price Adjustments
To remain competitive, we occasionally make changes to our plans and pricing. To have your plan updated to current offerings please contact our billing team and we are happy to make those adjustments.
If there is an issue with your account or support, we’d be happy to resolve any questions or concerns you may have. Please feel free to submit a support ticket with your issue or request an escalation if this is due to an unsatisfactory answer to a previous issue.
All cancellation requests need to be submitted through our client area at www.iplease.io. A step-by-step instruction guide on this can be found in our knowledgebase.
8. Billing Errors
If you discover an error on your invoice please notify us as soon as possible by submitting a ticket to our Billing Department at https://www.iplease.io/submitticket.php . We will honor invoice errors as long as we are notified of them within 90 days. If more than 90 days have elapsed we may decline the refund request.
9. Chargebacks/Payment Reversals
If at any time you have questions or concerns regarding a charge from IPLease, please submit a ticket at https://www.iplease.io/submitticket.php . Any received chargebacks will incur a $50 investigation fee on the associated billing account. IPLease may reject the future use of credit cards from an account for which a chargeback has been previously issued. Upon receipt of a chargeback or credit card or PayPal payment reversal, the account related to the payment may be suspended/terminated without prior notice.
Billing Agreement Policy Changes
This Billing Agreement policy may be changed from time to time. This Billing Agreement Policy was last modified on Sep 3, 2017.